By Zainab Shafiq 
McDonald’s grapples with a global tech outage impacting operations across various countries, causing disruptions in in-person and mobile orders, notably in Japanese outlets. McDonald’s Holdings Company Japan is actively engaged in restoring operations amidst the system disruption. While McDonald’s has confirmed the technology outage, it reassures customers that efforts are underway to resolve the issue promptly.
The outage extends to Australian restaurants, affecting nationwide operations, while customers in Hong Kong, New Zealand, and the UK also report disruptions via social media channels. With a significant portion of McDonald’s 40,000 global restaurants impacted, including over 3,000 stores in Japan and approximately 1,000 in Australia, the outage’s scale is substantial.
In Hong Kong, McDonald’s faces a “computer system failure,” with mobile ordering and kiosks affected. Despite the disruption, McDonald’s emphasizes that there is no cybersecurity threat involved. The fast-food giant is working diligently to address and resolve the system disruption, highlighting the critical reliance of global businesses on technology infrastructure.
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