By Web Desk 
Pakistan International Airlines (PIA) recently experienced a setback that frustrated numerous passengers, as luggage was inadvertently left behind at Jeddah Airport. This incident occurred on flight PK-762, which was scheduled to transport passengers returning to Karachi from Saudi Arabia, many of whom had been performing Umrah. Passengers arrived in Karachi only to discover that their belongings had not made the journey, causing significant distress and leading to protests at Karachi’s Jinnah International Terminal.
According to PIA officials, the luggage delay was attributed to “operational issues,” though specifics were not disclosed. This incident adds to a series of logistical challenges that have plagued PIA in recent months, including prior cases where luggage was misplaced or delayed.
In response to the public backlash, PIA management assured that the missing luggage would be transported back within two days. Passengers, however, have raised concerns over the airline’s accountability and service standards, calling for improved oversight and operational efficiency. The incident has sparked further calls for reform in PIA’s customer service and baggage handling procedures to prevent similar occurrences in the future, especially on high-demand international flights