By Web Desk 
Pakistan is on the verge of a transformative step in its public transportation sector with the launch of its first fully digital transport system in Rawalpindi. This pioneering project, overseen by the Punjab Information Technology Board (PITB), is set to revolutionize how public transport is managed and utilized in the city, with the potential to extend to other cities in Punjab if successful.
A New Era in Public Transportation
The digital transport system is designed to bring unprecedented efficiency and transparency to Rawalpindi’s public transportation network. At the heart of this initiative is the development of a sophisticated software platform by the PITB, which will manage all aspects of the transport system. This includes the establishment of a state-of-the-art control room and the implementation of an e-tag system at the Pirwadhai Bus Terminal, one of the city’s major transport hubs.
The e-tag system will serve as a comprehensive data-gathering tool, collecting essential information on every vehicle that enters or leaves the terminal. This data includes vehicle registration details, ownership information, vehicle color, fitness certificates, driver’s licenses, route numbers, and real-time tracking information. The control room will monitor these details closely to ensure that only vehicles meeting all safety and service standards are allowed to operate.
Inspired by Global Models
The digital transport system in Rawalpindi draws inspiration from successful models in global cities like Paris, London, and major metropolitan areas in the United States. These cities have long implemented digital systems to streamline their public transport operations, enhancing efficiency, safety, and user satisfaction. By adopting a similar approach, Rawalpindi aims to set a new standard for public transportation in Pakistan, potentially leading the way for other cities in the country to follow.
Enhanced Citizen Engagement and Oversight
One of the key features of the digital transport system is its emphasis on citizen engagement. The system will enable passengers to submit complaints and feedback online regarding public and government transport services. This feature not only empowers citizens but also provides authorities with valuable insights into the performance of the transport system, allowing for continuous improvement.
Rashid Ali, Secretary of the Regional Transport Authority (RTA), highlighted the significance of the digital transport project in Rawalpindi, describing it as a major advancement for the city. He noted that the Punjab Government has provided robust IT support to ensure the project’s success. Senior officials from both the IT and Transport departments are scheduled to visit Rawalpindi on September 2 to finalize the details of the project, signaling the imminent launch of the system.
A Model for Future Expansion
If the digital transport system in Rawalpindi proves successful, it could serve as a model for other cities in Punjab and potentially across Pakistan. The ability to monitor and manage public transport digitally offers numerous benefits, including improved safety, better service delivery, and greater operational transparency. This system could be particularly valuable in larger cities where managing public transportation is more complex.
The launch of Pakistan’s first fully digital transport system in Rawalpindi marks a significant milestone in the country’s journey towards modernizing its public transportation infrastructure. With the support of advanced technology and a clear vision for the future, this initiative has the potential to vastly improve the efficiency, safety, and user experience of public transport in the city. As the project moves forward, it will be closely watched as a possible blueprint for other cities looking to enhance their own public transportation systems.