By Web Desk 
The Pakistan Telecommunication Authority (PTA) has disclosed that it received over 19,000 complaints from telecom subscribers in August, highlighting ongoing issues in the telecom sector. The complaints ranged from poor network coverage and dropped calls to billing discrepancies and unresponsive customer support.
According to the PTA, most complaints were against major telecom service providers, with users expressing dissatisfaction over the quality of services provided. The authority has assured the public that it is working closely with telecom operators to resolve these issues and improve service delivery.
The PTA’s proactive approach is expected to pressure telecom companies to enhance their service standards, ensuring that consumers receive the quality they pay for. This initiative reflects PTA’s commitment to protecting consumer rights.